Paying a stranger upfront or shipping without knowing you'll be paid: that's the risk of classic online selling. Mokolo puts the money in the middle.
The buyer pays by transfer with no way out if the seller vanishes or the item is wrong.
The seller fronts the product and the ride without knowing if the buyer will show up; many refuse to ship far.
Not always Mobile Money, not built for bus agencies and motorbikes, remote customer service.
The buyer pays when ordering, Mokolo holds the money, the seller ships with confidence.
The seller is paid when the buyer gives their Mokolo Code, parcel in hand.
In a disagreement, the Mokolo team reviews the evidence and decides, with a reason.
| Mokolo | WhatsApp, Facebook | Cash on delivery | |
|---|---|---|---|
| Buyer's money protected | Yes, until delivery | No | Yes |
| Seller sure to be paid | Yes, the money is already paid in | Yes, at the buyer's expense | No |
| MTN MoMo and Orange Money | Yes | Direct transfer | Cash to the courier |
| Order tracking | Yes | No | Rarely |
| Disputes decided | By the Mokolo team | No | No |
| Verified reviews | Yes, delivered buyers | No | No |
Pay with MoMo or Orange Money, the money stays secured until delivery.
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